
The Work Smarter Guide To Negotiation
Ditch the scripts and tricks for a smarter approach
Kirk Kinnell is a hostage negotiator and counter-terrorism expert with decades of experience. Jim Houghton has conducted complex M&A deals worth hundreds of millions. Despite their dramatically different backgrounds, they share the philosophy that negotiation is not a zero-sum game and that trust, integrity and fairness are essential to achieving a successful outcome.
This book combines their vast knowledge to show you how to prepare for and conduct negotiations in almost any environment. What holds true for ending a siege or keeping a hostage alive could be the key to getting your toddler off to bed or agreeing a pay rise with your boss. Their invaluable advice will help you be resourceful and calm amid the stress and volatility of real-world negotiations.
In business, this equates to winning repeat business and making more profit. In our personal lives, it means family harmony and better communities. If you are booking a wedding caterer or finding a builder for that long hoped-for renovation, it means seeing eye to eye and helping everyone get what they need on terms acceptable to them. And in hostage situations, it means saving lives. These techniques work at the highest level, and they will work for any situation you might face.

The Work Smarter Guide To Sales
Some people are born with a natural 'go-get-'em' approach. For most of us, however, selling does not come naturally. This book demystifies the art of getting people to buy - whether it is as simple as convincing your friends to agree to your restaurant recommendation, or as complex as getting people to buy your million- dollar proposal at work.
The book is a toolkit for self-exploration, analysis, learning and action plan development framed in a 5-week programme for building your unique sales self. Setting a clear objective for every week, it takes the reader through a simple 5-step programme:
- Setting the foundation: the main principles of sales
- Rational aspects of sales
- Emotional aspects of sales
- Connecting the dots: closuring and continuation of the sales cycle
- Creating your personalised action plan and toolbox with aide memoires, frameworks and life hacks to use every day
Each chapter concludes with a summary of do's and don'ts. The last chapter includes practical tools for analysing and planning your own self-development and business development. It will accelerate your understanding of and ability to sell by raising both your self-awareness and selling self-confidence.

The Work Smarter Guide To Presenting
Fact: most people would rather die than present in public. According to the National Institute of Mental Health, 75% of people rank fear of speaking in public as their number-one fear. In second place: death.
For many people, presenting arouses fear of failure, of forgetting their content, of appearing nervous, of being ignored or judged by their audience, of encountering the unexpected, of technology, of going on too long or drying up. And too many presentations are lifeless, pointless and go on far too long.
Yet the ability to stand up and give a presentation, a speech, a lesson or a toast in a way that captures your audience's attention and actually makes them think, feel or do something as a result is one of the most effective ways to stand out at work and in life.
This book is a shortcut to making you shine on stage when you are under the spotlight or presenting on screen. It is a supremely practical guide to giving presentations that will take away the fear factor by providing the tips, techniques and tools to create and deliver presentations you'll enjoy giving and your audience will want to hear. Think of it as a friendly and experienced coach who can help you focus on the things that really make the difference in presenting so you can project the real you to the world in a way that feels comfortable and smart.

The Lost Man
The bestselling Richard & Judy Book Club Pick by the author of The Dry
Why did Cameron Bright die?
He had started to remove his clothes as logic had deserted him, and his skin was cracked. Whatever had been going through Cameron's mind when he was alive, he didn't look peaceful in death.
Two brothers meet at the remote border of their vast cattle properties under the unrelenting sun of the outback. In an isolated part of Australia, they are each other's nearest neighbour, their homes hours apart.
They are at the stockman's grave, a landmark so old that no one can remember who is buried there. But today, the scant shadow it casts was the last hope for their middle brother, Cameron. The Bright family's quiet existence is thrown into grief and anguish.
Something had been troubling Cameron. Did he choose to walk to his death? Because if he didn't, the isolation of the outback leaves few suspects...
PRAISE FOR THE LOST MAN
'Harper secures her place as queen of outback noir with this haunting family mystery' Sunday Times
'Her best book yet' Evening Standard
'A riveting, deeply atmospheric read' Mail on Sunday
'Harper's intricate, beautifully woven mystery...sucks you into a world where nothing is ever what it seems and everyone has secrets . . . Told with mesmerising skill' Daily Mail

At the end of Fantastic Beasts and Where to Find Them, the powerful Dark wizard Gellert Grindelwald was captured in New York with the help of Newt Scamander. But, making good on his threat, Grindelwald escapes custody and sets about gathering followers, most unsuspecting of his true agenda: to raise pure-blood wizards up to rule over all non-magical beings. In an effort to thwart Grindelwald's plans, Albus Dumbledore enlists Newt, his former Hogwarts student, who agrees to help once again, unaware of the dangers that lie ahead. Lines are drawn as love and loyalty are tested, even among the truest friends and family, in an increasingly divided wizarding world. This second original screenplay from J.K. Rowling, illustrated with stunning line art from MinaLima, expands on earlier events that helped shaped the wizarding world, with some surprising nods to the Harry Potter stories that will delight fans of both the books and films.
Sách kỹ năng sống, Sách nuôi dạy con, Sách tiểu sử hồi ký, Sách nữ công gia chánh, Sách học tiếng hàn, Sách thiếu nhi